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sr2902.txt
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1993-03-26
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PARTNERING WITH YOUR CUSTOMERS SR2902
This program consists of lectures on financial management which are
complemented by a computer-based business simulation. During the
simulation exercise, teams of Sales Representatives and PSO Consultants
will each manage a large corporation in a competitive business
environment over the course of four simulated years of activity.
STUDENT PROFILE:
CSO sales trainees, CSO sales representatives and PSO consultants
PREREQUISITES:
SR1909 Finance Basics for Selling
Prestudy is sent to student upon registration
A score of 80% or better on Mastery Test for SR1909 represents
satisfactory completion.
STUDENT PERFORMANCE OBJECTIVES:
Upon completion of this course, students will be able to:
o Understand the complexities of business decision making in terms
of functional interrelationships, bottom-line financial impacts,
and the constant trade-offs between short- and long-term
performance.
o Better understand their customers' business strategies, the basic
driving forces within their customers' industries, and the
implications for the sales process.
o Use financial analysis skills in analyzing opportunities in
creating customer value.
o Enable the student to deal more effectively with upper-level
decision makers.
o Position themselves as business partners rather than vendors.
o Translate performance value to customer financial value.
COURSE OUTLINE:
Day 1: Review of Concepts
Financial Statement Analysis
First Simulation
Day 2: Analysis Exercise
Second Simulation
Third Simulation
Day 3: Fourth Simulation
Student Presentations
Feedback
TESTING PROCESS:
In class observation and successful completion of the simulation.
FORMAT: Facilitated classroom with computer-based simulations.
LOCATION: Sales Schools
LENGTH: 3 Days
AVAILABILITY: Check Field Training Hotline calendar (CL40) on HPDesk
LANGUAGE: English
EQUIPMENT: 4 PCs and 4 printers will be used for the simulation
during the class.
CLASS SIZE: 16 maximum, 8 minimum
REGISTRATION: Register via your Training Program Integrator (TPI)
QUESTIONS: Contact your Sales Force Program Manager or Country
Education Manager
PROGRAM MGRS: Dave Holly, TN/416 678-3238; Terry Iverson,
TN/408 447-4662